Executive Housekeeper

Be part of our winning team

Kuala Lumpur Convention Centre (the Centre) is the city’s most technologically-advanced, purpose-built facility for international, regional and local conventions, tradeshows, public exhibitions, entertainment and even, intimate private functions. The Centre is strategically located in the heart of Kuala Lumpur.

Convex Malaysia Sdn Bhd, the operator of the Kuala Lumpur Convention Centre (a subsidiary of KLCC (Holdings) Sdn Bhd) seeks a dynamic, committed and success-driven individual to join our team in the following position:

Executive Housekeeper

Basic Function

To ensure the management of housekeeping services is carried out effectively.


Scope of the Position

Responsible for managing the activities and operations related to housekeeping services including the planning and coordination of housekeeping services for events and maintaining hygiene and cleanliness standards of the Centre (except for Kitchen areas), management of linen services including uniforms, waste disposal, landscape and pest control activities as well as maintenance of housekeeping stores and ensuring the implementation, maintenance and improvement of Food, Quality, Environment, Safety & Health (FOQESH) Management System and Business Continuity Management System (BCMS) within the department.


Job Specification

The incumbent will be expected to have the following competencies:

  1. Knowledge and understanding of the Centre’s corporate and departmental policies related to housekeeping services.
  2. Knowledge and understanding of requirements related to delivery of housekeeping services such as determination and coordination of manpower, types and methods related to building cleaning and laundry processes, hygiene and sanitation standards, selection and maintenance of typical housekeeping equipment.
  3. Knowledge and understanding of housekeeping service requirements such as the use of external resources and relevant standards and processes including legal and other requirements, e.g. those produced by DBKL, Ministry of Health, etc.
  4. Knowledge and understanding of the Centre’s capacities and limitations such as build up / tear down process, operational flow for events, floor layouts, availability of housekeeping resources including cleaning chemicals, linen, uniforms and equipment, manpower requirements etc.
  5. Knowledge and understanding of requirements related to delivery of housekeeping services such as hygiene and sanitation standards, types and methods related to cleaning, sealing and polishing floors, cleaning and protecting carpets and soft furnishing, use and handling of typical housekeeping equipment and waste management.
  6. Knowledge and understanding of requirements related to delivery of linen services including types of linenware, laundry processes and methods related to cleaning, ironing and protection of linenware including uniforms.
  7. Knowledge and understanding of chemical handling and storage for linen and housekeeping activities.
  8. Knowledge and understanding of requirements and methods of cleaning for different building surface areas such as steam cleaning, polishing, sealing and high water pressure cleaning.
  9. Knowledge and understanding of types of waste including scheduled waste and reusable/recyclable waste.
  10. Knowledge and understanding of housekeeping requirements in the context of the Centre’s operations, including sustainability principles, legal, Food, Quality, Environment, Safety & Health (FOQESH) Management System, Business Continuity and client requirements.
  11. Knowledge and understanding of Food, Quality, Environment, Safety & Health (FOQESH) Management System and Business Continuity risks determination related to the provision of housekeeping services.
  12. Knowledge of business and management principles involved in strategic planning/problem solving, resource allocation, human resources modelling, leadership technique, budgetary analysis, and coordination of people and resources.
  13. Knowledge and understanding of the hazards, risks, significant environmental aspects and legal requirements associated with departmental activities, the setting of Food, Quality, Environment, Safety & Health (FOQESH) Management System and Business Continuity objectives and targets and the required controls.
  14. Ability to apply the Food, Quality, Environment, Safety & Health (FOQESH) Management System risks determination, risk controls and monitoring methods related to activities of housekeeping services.
  15. Knowledge and understanding of departmental competence needs, human behaviour, leadership styles, employee motivational factors and the ability to apply this knowledge effectively in managing the housekeeping team.
  16. Knowledge and understanding of market trends and technological advances in housekeeping services and their application to the Centre’s future activities and operations.
  17. Knowledge and understanding of the legal requirements of the department’s and the Centre’s Safety, Health & Environment (SHE) standards.
  18. Knowledge and understanding of the Food, Quality, Environment, Safety & Health (FOQESH) Management System and Business Continuity Management System (BCMS).


Interested candidates are invited to apply and submit their detailed resume stating current and expected salary and contact number together with a recent passport-sized photograph (n.r.) and photocopies of certificates to the following:-

Director of Human Resources
CONVEX MALAYSIA SDN BHD (585759-H)
Kuala Lumpur Convention Centre
Kuala Lumpur City Centre
50088 Kuala Lumpur.

Email: hr@klccconventioncentre.com
Website: www.klccconventioncentre.com

Only short-listed candidates will be notified. All applications will be treated in strict confidence.